Blog – Page 2 – Small Business Association of Australia

Blog

The secret sauce for great CX ...

How well do you know your customers? Can you confidently say that you deliver a great experience, each and every time they interact with you? Or is your customer experience (CX) lacking?   CX is proving a game-changer in today’s competiti ... Read More

Keeping the lines of communication open with your customers ...

Are you using your customers’ channels of choice for marketing and communications? From SMS to calling, email to social, things can quickly get complicated. ... Read More

Support & Advice for SEQ-NSW Floods ...

This time, as the flood waters recede, it is very important for small businesses to become much more resilient in their respective marketplaces and to seek assistance when they need it. Current Assistance and Advice for people &a ... Read More

A Taste of Harmony 2022 ...

Australia is one of the most culturally diverse countries in the world. We come from more than 200 countries and speak 300 languages as well as over 100 Australian Indigenous languages. One in five Australians speak a language other than English at h ... Read More