Legals & Privacy Policy – Small Business Association of Australia

Legals & Privacy Policy

  • That it will abide by the laws of the Commonwealth of Australia and its States in relation to privacy laws.
  • The collection of personal information is to ensure members and prospective members are able to be contacted and made aware of the services available.
  • The information as collected will only be for the purpose of the membership, mainly to contact members / clients, and no information will be disclosed to any third parties without prior approval from the member / client.
  • That it will take every reasonable precaution to protect its data from misuse, loss or unauthorised use.
  • That the information as listed on our website is open and available to the public.
  • That all communication whether verbal and/or in writing that is of a confidential or sensitive nature remains confidential. Should this information be require to be passed onto third parties, written approval by small Business Association of Australia will be sought from the individual.

Small Business Association of Australia Pty Ltd,

  • Reserves the right to delete and/or amend any or all information maintained on its website.
  • Provides no warranties or guarantees regarding the accuracy or validity of any information supplied by third parties and contained on our website.
  • Not be liable under any circumstances for any direct, incidental or consequential damages, lost profits, lost advertising or any indirect damages as a result of the use of our services.
  • States that all links and references to outside organisations (other than Small Business Association of Australia) are implicitly independent of Small Business Association.
  • States that all editorial content and graphics (other than what can be purchased publicly) on this site are protected by copyright and may be not be copied without the permission of Small Business Association of Australia.
  • States that it shall not be liable to any parties for any delays, inaccuracies, errors or omissions with respect to the use our services; including editing, writing, distribution and recommendations.
  • May refuse the right to write, edit or distribute any material that is or may be considered to be defamatory or misleading in any way including links.
  • May refuse the right to write, edit or distribute any material that is in our opinion racist or discriminatory including links.
  • Reserves the right to commence work only once payment is received.
  • States that should you engage the services of Small Business Association of Australia, you agree to indemnify us against loss or liability whatsoever or howsoever arising out of any breach of copyright or intellectual property in the material to be edited, written or distributed, or any, defamatory or misleading statements or material contained therein.
  • States that only stakeholders e.g. sponsors and presenters are allowed to link their site to Small Business Association website.
  • States that should members and third parties wish to link their site to Small Business Association of Australia must request and be granted approval in writing.

Small Business Association of Australia Pty Ltd,

  • Reserves the right to cancel and/or amend any event/program.
  • The cancellation and/or amendment of an event/program will be made only due to circumstances beyond the control of Small Business Association of Australia.
  • Attendees at the cancelled/amended event will be advised as early as possible.
  • Should a paid event be cancelled and/or rescheduled, the client will be given the option of either using the paid credit towards the rescheduled/amended event or a refund.
  • No refund will be made if cancellation to any paid event is made less than 3 working days prior to the event. Cancellation must be made in writing. This is due to Small Business Association of Australia being financially liable to the venue.
  • Should a client purchase a ticket to a paid event and be a no show on the day, no refund or credit on the paid ticket will be given as Small Business Association of Australia is financially liable to the venue.
  • Small Business Association of Australia carries $20 million public liability insurance.

Membership cancellations received within 7 days of registration or renewal are eligible to receive a full refund, less banking fees.

A $50 administration fee may be deducted if a membership is cancelled after 7 days, but within 14 days.

If any work has been undertaken by Small Business Association of Australia on behalf of a member or the member has used or received benefits from the membership, no refund will be given.

Cancellations received after the stated deadline will not be eligible for a refund, requests for cancellation must be received in writing to Small Business Association of Australia via email to info@smallbusinessassociation.com.au

Sponsorship with Small Business Association of Australia Pty Ltd,

  • Sponsorship can be either cash or ‘in kind’.
  • Small Business Association of Australia Pty Ltd will enter into a contract with the sponsor in writing confirming sponsor benefits, obligations, terms and conditions.
  • No sponsorship is confirmed until all terms and conditions are met including payment.
  • Only sponsors promotional materials, banners, logos, will be acknowledged at events of which the sponsor is participating.
  • Cancellation terms and conditions will be set out in each individual sponsorship contract.
  • Sponsors must honour promotional discounts, gifts or vouchers that they offered to members / guests attending Small Business Association events.
  • Sponsors who offer business services or are referred by Small Business Association of Australia must provide a satisfactory level of service to clients / members of Small Business Association of Australia.

Advertising Terms and Conditions for Full Members


1. Submission of Business-Related Events and Blog Articles

1.1. Members are welcome to submit business-related events and blog articles for potential publication on the SBAA website.

1.2. All submissions must be of an informative nature and should not include hard selling or overly promotional content.

1.3 Members must submit business-related events and blog articles using the provided SBAA templates. Templates can be found in your welcome email or membership pack.

2. Quality and Content Standards

2.1. Articles and event submissions must meet the quality standards set by the SBAA editorial team. Content should be relevant, well-written, and provide value to the SBAA community.

2.2. The SBAA reserves the right to edit submissions for clarity, length, and relevance, and to reject any content that does not meet our standards or align with our values.

3. Social Media and Newsletter Inclusion

3.1. High-quality submissions may be shared on SBAA social media platforms and included in our monthly newsletters.

3.2. Inclusion in social media posts and newsletters is subject to availability and the discretion of the SBAA editorial team.

4. No Guarantee of Publication

4.1. Submission of content does not guarantee publication on the SBAA website, social media platforms, or newsletters.

4.2. The SBAA reserves the right to determine the suitability and timing of any content published.

5. Member Responsibilities

5.1. Members must ensure that all submitted content is original, free from plagiarism, and does not infringe on any third-party rights.

5.2. Members are responsible for the accuracy and reliability of the information provided in their submissions.

6. Business Directory and Member Logo Use

6.1. Members can upload their organisation to the SBAA Business Directory Page.

6.2. Members are permitted to use the SBAA member logo only. The members logo graphics are included in the member welcome pack.

6.3. The SBAA member logo must not be used in any way that misleads or deceives, or implies endorsement of any product, service, or organisation without express written permission from the SBAA.

7. Disclaimer of Liability

7.1. The SBAA is not responsible for any claims, losses, or damages resulting from the publication of member-submitted content.

7.2. The SBAA reserves the right to remove any content at any time, for any reason, without prior notice.

8. Changes to Terms and Conditions

8.1. The SBAA reserves the right to modify these terms and conditions at any time. Members will be notified of any significant changes.

9. Contact Information

8.1. For any questions or further clarification regarding these advertising terms and conditions, please contact at info@smallbusinessassociation.com.au

By submitting content for publication, members agree to adhere to the above advertising terms and conditions. Your cooperation helps maintain the quality and integrity of the SBAA community.


Advertising Terms and Conditions for Industry Partners

1. Submission of Events and Blog Articles

1.1. Industry Partners must submit business-related events and blog articles using the provided SBAA templates.

1.2. All submissions must be of an informative nature and should not include hard selling or overly promotional content.

2. Event Submission Deadlines

2.1. Events must be submitted at least 6 weeks prior to the event date to ensure optimal promotion time.

2.2. If the event template is not submitted with 6 weeks’ notice, the SBAA cannot guarantee that the event will be promoted.

3. Inclusion in Event Blast (EDM)

3.1. Industry Partner events will be included in the SBAA fortnightly Event Blast (EDM) provided that the complete event template is correctly submitted prior to the event date.

3.2. Incomplete or late submissions may result in the exclusion of the event from the Event Blast.

4. Blog Article Quality and Content Standards

4.1. Articles must meet the quality standards set by the SBAA editorial team. Content should be relevant, well-written, and provide value to the SBAA community.

4.2. The SBAA reserves the right to edit submissions for clarity, length, and relevance, and to reject any content that does not meet our standards or align with our values.

5. Advertising Banners in Promotional EDMs

5.1. As an Industry Partner, you are eligible to submit ad banners for inclusion in our twice-yearly promotional EDMs, which offer our business community hot deals, discounts, free services, and competitions.

5.2. The SBAA reserves the right to determine the suitability and timing of any ad banners submitted.

6. Business Directory, Industry Partner Page and Logo Use

6.1. Industry Partners can upload their organization to the SBAA Business Directory and submit their logo and content to be featured on the Industry Partner Page.

6.2. Industry Partners are permitted to use the SBAA logo, and a branding kit will be provided to ensure proper usage.

6.3. The SBAA logo must not be used in any way that misleads or deceives, or implies endorsement of any product, service, or organization without express written permission from the SBAA.

7. No Guarantee of Publication

7.1. Submission of content does not guarantee publication on the SBAA website, social media platforms, newsletters, or EDMs.

7.2. The SBAA reserves the right to determine the suitability and timing of any content published.

7.3 Industry Partner submissions are given priority over member submissions, however, are subject to availability limitations.

8. Industry Partner Responsibilities

8.1. Industry Partners must ensure that all submitted content is original, free from plagiarism, and does not infringe on any third-party rights.

8.2. Industry Partners are responsible for the accuracy and reliability of the information provided in their submissions.

9. Disclaimer of Liability

9.1. The SBAA is not responsible for any claims, losses, or damages resulting from the publication of Industry Partner-submitted content.

9.2. The SBAA reserves the right to remove any content at any time, for any reason, without prior notice.

10. Changes to Terms and Conditions

10.1. The SBAA reserves the right to modify these terms and conditions at any time. Industry Partners will be notified of any significant changes.

11. Contact Information

11.1. For any questions or further clarification regarding these advertising terms and conditions, please contact us at info@smallbusinessassociation.com.au

By submitting content for publication, Industry Partners agree to adhere to the above advertising terms and conditions. Your cooperation helps maintain the quality and integrity of the SBAA community.


1. Purpose

The Small Business Association of Australia (SBAA) is committed to providing a high-quality service to all our members. We recognize that, on occasion, members may have concerns or complaints. This procedure outlines how members can raise a complaint and how it will be handled to ensure a fair and prompt resolution.

2. Scope

This procedure applies to all members of the SBAA who wish to raise a complaint regarding any aspect of the Association’s services, activities, or the conduct of its staff or other members.

3. Definition of a Complaint

A complaint is defined as any expression of dissatisfaction, whether oral or written, about any aspect of the SBAA, including its services, activities, or the behavior of its staff or other members.

4. How to Make a Complaint

4.1. Informal Complaint

4.1.1. Members are encouraged to resolve complaints informally by speaking directly to the relevant person or department. This can often lead to a quick and satisfactory resolution.

4.1.2. If the complaint cannot be resolved informally, or if the member prefers to make a formal complaint, the following procedure should be followed.

4.2. Formal Complaint

4.2.1. Submission of a Formal Complaint

  • Complaints should be submitted in writing to the SBAA. This can be done via email to info@smallbusinessassociation.com.au

4.2.2. Information to Include

  • Include your full name and contact details
  • A clear description of the complaint, including relevant dates, times, and the names of any individuals involved.
  • Any supporting documents or evidence.
  • The outcome or resolution being sought.

5. Acknowledgment and Initial Review

5.1. Upon receipt of a formal complaint, the SBAA will acknowledge the complaint in writing within 7 working days.

5.2. The complaint will be reviewed by the CEO or the Business Development Manager, who will determine the appropriate course of action. If the Business Deveopment Manager is the subject of the complaint, please direct the comlaint to the CEO.

6. Investigation

6.1. The complaint will conduct a thorough investigation, which may include:

  • Reviewing relevant documents and records.
  • Interviewing the complainant and any other relevant parties.
  • Consulting with other staff or departments as necessary.

6.2. The investigation will be carried out as quickly as possible, with the aim of resolving the complaint within 20 working days of acknowledgment. If more time is required, the complainant will be informed of the delay and the reasons for it.

7. Resolution

7.1. Upon completion of the investigation, we will:

  • Determine whether the complaint is upheld, partially upheld, or not upheld.
  • Identify any actions to be taken to resolve the complaint.
  • Communicate the outcome to the complainant in writing, including any actions to be taken and the reasons for the decision.

8. Confidentiality

8.1. All complaints will be handled with the utmost confidentiality. Information will only be shared with those who need to know in order to investigate and resolve the complaint.

9. Record Keeping

9.1. The SBAA will maintain a record of all complaints, investigations, and outcomes. These records will be used to identify trends and areas for improvement.

10. Contact Information

For any questions or further clarification regarding this complaints procedure, please contact:

  • Email: info@smallbusinessassociation.com.au
  • Phone: 1300 413 915

By following this complaints procedure, members can be assured that their concerns will be taken seriously and handled fairly and promptly.


By becoming a member of the Small Business Association of Australia (SBAA), you agree to the following terms and conditions:

Membership Fees: Membership fees are non-refundable and payable annually in advance. Failure to pay renewal fees may result in the termination of your membership.

Membership Renewal: Membership may be automatically renewed. Please look out for system notifications regarding renewal. If you wish to cancel your membership, please contact us within 7 days of the renewal date for a full refund.

Conduct: Members must adhere to the SBAA Code of Conduct, demonstrating professionalism, integrity, and respect towards other members, staff, and partners.

Use of SBAA Resources: Members are granted access to SBAA resources and benefits solely for their personal and professional use. Unauthorized distribution or misuse of SBAA materials is prohibited.

Confidentiality: Members must maintain the confidentiality of any sensitive information shared within the SBAA community. This includes business strategies, personal data, and proprietary information.

Event Participation: Members are encouraged to participate in SBAA events and activities. Registration for events may require separate fees and adherence to specific event policies.

Advertising and Marketing: Members may submit business-related events and blog articles for publication on the SBAA site, subject to the SBAA advertising terms and conditions. The SBAA reserves the right to edit or reject submissions.

Legal, IR, and Referral Service Consultations: Consultations are limited to verbal advice only, based on information provided by the member, and limited document perusal. Members may be asked to provide information in writing via email in preparation for the consultation. Undertaking any works will incur a separate fee, which will be quoted and agreed upon before any work is completed on behalf of the member. A fair and reasonable use policy applies.

Liability: The SBAA is not liable for any loss, damage, or injury incurred by members during participation in SBAA events or use of SBAA resources.

Termination: The SBAA reserves the right to terminate membership at its discretion if a member is found in violation of these terms and conditions or any other SBAA policies.

Changes to Terms and Conditions: The SBAA reserves the right to modify these terms and conditions at any time. Members will be notified of any significant changes.

For any questions or further clarification regarding these membership terms and conditions, please contact us at info@smallbusinessassociation.com.au.

By proceeding with your membership, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.



SBAA Fair Use Policy for Legal, IR, and Consulting Services under membership benefit is as follows:

1. Purpose

The Small Business Association of Australia (SBAA) aims to provide valuable legal, industrial relations (IR), and consulting services to its members. This Fair Use Policy ensures that these services are used appropriately and fairly, allowing all members to benefit.

2. Scope

This policy applies to all SBAA members accessing legal, IR, and consulting services provided by the Association.

3. Access to Services

3.1. Members have access to consultations and verbal advice. These services are intended to provide initial guidance and support based on the information provided by the member.

3.2. Members are not entitled to free works or extended services beyond the scope of initial consultations and verbal advice. Any additional work will incur a separate fee.

4. Consultation Requirements

4.1. Prior to a consultation, members must briefly describe their situation and provide any relevant content or documentation. This enables our advisers to offer tailored advice based on the specific circumstances of the member.

4.2. Consultations will be scheduled based on the availability of our advisers and the urgency of the member’s situation.

5. Fair Use

5.1. Members are encouraged to use the consultation services responsibly and avoid excessive or unreasonable demands on the time and resources of our advisers.

5.2. The SBAA reserves the right to limit or deny access to consultation services if a member’s usage is deemed excessive or not in line with this Fair Use Policy.

6. Fees for Additional Services

6.1. Should a member require services beyond the initial consultation and verbal advice, such as document preparation, in-depth analysis, or representation, a separate fee will be quoted and agreed upon before any work is undertaken.

6.2. The fees for additional services will be communicated clearly, and the member must agree to these fees in writing before the commencement of any work.

7. Confidentiality

7.1. All information provided by members during consultations will be treated with the utmost confidentiality. Advisers will only share information with relevant parties within the SBAA as necessary to provide the requested services.

8. Review and Amendments

8.1. This Fair Use Policy will be reviewed periodically to ensure it remains relevant and effective.

8.2. The SBAA reserves the right to amend this policy at any time. Members will be notified of any significant changes.

9. Contact Information

For any questions or further clarification regarding this Fair Use Policy, please contact us via email at info@smallbusinessassociation.com.au or calling 1300 413 915

By using the SBAA legal, IR, and consulting services, you acknowledge that you have read, understood, and agree to abide by this Fair Use Policy.



Small Business Association of Australia (SBAA) B2B Introductions Policy

1. Purpose

The Small Business Association of Australia (SBAA) encourages networking among its members to foster collaboration and business growth. This policy outlines the guidelines for Business-to-Business (B2B) introductions facilitated by the SBAA.

2. Scope

This policy applies to all SBAA members seeking or receiving B2B introductions facilitated by the SBAA.

3. Introduction Facilitation

3.1. The SBAA reserves the sole discretion to facilitate B2B introductions between members. The decision to make an introduction will be based on the potential value and mutual benefit to the involved parties.

3.2. Members are encouraged to actively participate in SBAA events, forums, and networking opportunities to build relationships and identify potential business collaborations.

4. Consent for Sharing Contact Information

4.1. No member contact information will be shared with other members or third parties without the expressed consent of all parties involved.

4.2. If a member wishes to be introduced to another member or a third party, they must request the introduction through the SBAA. The SBAA will then seek consent from the other party before facilitating the introduction.

5. Confidentiality and Privacy

5.1. The SBAA is committed to protecting the privacy and confidentiality of its members. Any information provided by members in the context of B2B introductions will be handled with the utmost care and only used for the intended purpose.

5.2. Members are expected to respect the confidentiality and privacy of the information shared during B2B introductions and to use it solely for the purpose of the introduction.

6. Etiquette and Professionalism

6.1. Members are expected to conduct themselves with professionalism and respect during all B2B interactions. This includes timely communication, honoring commitments, and maintaining the confidentiality of any sensitive information shared.

6.2. The SBAA encourages members to provide feedback on their B2B introduction experiences to help improve the process and ensure mutually beneficial outcomes.

7. Limitations

7.1. The SBAA does not guarantee the success or outcome of any B2B introductions facilitated. Members are responsible for conducting their due diligence and making informed decisions regarding any business relationships formed.

7.2. The SBAA is not liable for any loss, damage, or disputes arising from B2B introductions or subsequent business interactions between members.

7.3. SBAA will not facilitate mass introductions or mailouts on behalf of members. If members are looking to build brand awareness and generate leads, we encourage them to request a media kit and consider becoming a sponsor or advertiser with SBAA. This offers structured opportunities for promotion and engagement within our business community.

8. Contact Information

For any questions or further clarification regarding this B2B Introductions Policy, please contact via email at info@smallbusinessassociation.com.au or by calling 1300 413 915.

By participating in SBAA-facilitated B2B introductions, you acknowledge that you have read, understood, and agree to abide by this policy.



Small Business Association of Australia (SBAA) Becoming a Referral Service Partner, Consultant, or Mentor

1. Purpose

The Small Business Association of Australia (SBAA) seeks to enhance the value provided to its members by engaging qualified professionals as referral service partners, consultants, and mentors. This policy outlines the criteria and application process for these roles.

2. Eligibility Criteria

To become a referral service partner, consultant, or mentor with the SBAA, applicants must meet the following criteria:

2.1. Membership: Applicants must be current members of the SBAA and in good standing.

2.2. Community Engagement: Applicants must play an active role in the SBAA community. This includes regular participation in events, forums, and networking opportunities.

2.3. Proven Track Record: Applicants must have a demonstrated history of success in their field of expertise. This should be supported by tangible results and accomplishments.

2.4. Recommendations: Applicants must provide at least two professional recommendations that attest to their expertise, professionalism, and suitability for the role.

3. Application Process

3.1. Submission: Interested members should submit their application through the SBAA website or directly to the SBAA office. The application should include a resume or CV, a cover letter outlining their qualifications and experience, and professional recommendations.

3.2. Review: The SBAA will review all applications and assess them based on the eligibility criteria. The review process may include an interview or additional documentation if necessary.

3.3. Approval: Successful applicants will be notified of their acceptance as a referral service partner, consultant, or mentor. They will receive further instructions on their role and responsibilities within the SBAA.

4. Positions and Availability

4.1. Limited Positions: The number of positions for referral service partners, consultants, and mentors is limited. This ensures that each partner can effectively contribute and receive adequate support from the SBAA.

4.2. Quality Assurance: The SBAA maintains high standards for these roles to ensure that members receive the best possible support and guidance. This includes ongoing assessment and feedback.

5. Role and Responsibilities

5.1. Commitment: Referral service partners, consultants, and mentors are expected to commit to their role and actively engage with members seeking their expertise.

5.2. Professionalism: All interactions with SBAA members should be conducted with the highest level of professionalism, integrity, and confidentiality.

5.3. Support and Guidance: Partners, consultants, and mentors should provide valuable insights, advice, and support to help SBAA members achieve their business goals.

6. Contact Information

For any questions or further clarification regarding becoming a referral service partner, consultant, or mentor, please contact us via email at info@smallbusinessassociation.com.au or by calling 1300 413 915.

By applying to become a referral service partner, consultant, or mentor with the SBAA, you acknowledge that you have read, understood, and agree to abide by this policy.


Small Business Association of Australia (SBAA) Business Directory Usage Policy

1. Purpose

The Small Business Association of Australia (SBAA) Business Directory is designed to facilitate networking and collaboration among members. This policy outlines the appropriate use of the Business Directory to ensure a positive and productive experience for all members.

2. Encouragement of Engagement

2.1. Service Engagement: Members are encouraged to explore and engage each other’s services when appropriate. Utilizing the Business Directory can help members find trusted partners, suppliers, and service providers within the SBAA community.

2.2. Professional Conduct: All interactions facilitated through the Business Directory should be conducted with professionalism and respect.

3. Prohibition of Spam

3.1. No Spam Policy: Members are strictly prohibited from using the Business Directory to send unsolicited messages or spam to other members. This includes mass marketing emails, irrelevant solicitations, and any form of communication that is not specifically requested by the recipient.

3.2. Reporting Spam: Members who receive spam or unsolicited messages through the Business Directory are encouraged to report such incidents to the SBAA administration for appropriate action.

4. Appropriate Use Guidelines

4.1. Targeted Communication: Members should ensure that any communication sent through the Business Directory is relevant and of interest to the recipient. Personalized, targeted messages are more likely to be well-received and effective.

4.2. Permission-Based Contact: Before sending any promotional or business-related messages, members should seek permission from the recipient. Respecting other members’ preferences for communication is paramount.

5. Consequences of Misuse

5.1. Warning and Suspension: Members found to be in violation of this policy may receive a warning. Repeated or severe violations can result in suspension or termination of access to the Business Directory.

5.2. Revocation of Membership: In extreme cases, persistent misuse of the Business Directory may lead to revocation of SBAA membership.

6. Support and Assistance

6.1. Contact for Issues: Members experiencing issues with the Business Directory or those who have concerns about its use can contact the SBAA administration for support and assistance.

7. Contact Information

For any questions or further clarification regarding the use of the SBAA Business Directory, please contact us via email at info@smallbusinessassociation.com.au or by calling 1300 413 915.

By using the SBAA Business Directory, you acknowledge that you have read, understood, and agree to abide by this policy.


1. Purpose

The Small Business Association of Australia (SBAA) values its community of subscribers and strives to provide relevant and timely information through its mailing list. This policy outlines the guidelines for being part of the SBAA mailing list and the process for unsubscribing.

2. Inclusion on the Mailing List

2.1. Consent-Based Inclusion: Subscribers may find themselves on our mailing list because they have previously given consent. This can occur through various means, including but not limited to:

– 1. Becoming a member of the SBAA

– 2. Subscribing to news and event updates

– 3. Attending SBAA events

– 4. Registering for government programs or business community programs sponsored or provided by SBAA

3. Unsubscribing

3.1. Unsubscribe Process: Recipients who no longer wish to receive correspondence or believe they were added in error can easily unsubscribe by clicking the “Unsubscribe” button at the bottom of any SBAA email.

3.2. Technical Difficulties: If you encounter technical difficulties while attempting to unsubscribe, please contact us for assistance. We kindly request that you do not email or contact us about unsubscribing unless you are experiencing technical issues.

3.3. Multiple Subscriptions: Recipients should remember that they may have signed up to the SBAA mailing list using more than one email address. Please ensure that you unsubscribe from each email address individually. SBAA also has two mailing lists, one for events and one for newsletters. Recipients can choose which mailing list they would like to unsubscribe from.

3.4. Respectful Communication: SBAA team members will not respond to threatening or inappropriate unsubscribe messages. Recipients are expected to use standard practices and common sense when unsubscribing via the provided “Unsubscribe” button.

4. SMS Text Messages

4.1. Event and Appointment Reminders: SMS text messages will only be sent to recipients who have booked an appointment or registered for an event. These messages will include essential details such as the date, time, and location of the appointment or event.

5. Privacy and Data Protection

5.1. Confidentiality: The SBAA is committed to protecting the privacy and confidentiality of its subscribers. Personal information provided for subscription purposes will be used solely for communication related to SBAA activities and will not be shared with third parties without consent.

6. Compliance with Anti-Spam Laws

6.1. Adherence to Legislation: The SBAA is committed to complying with all relevant anti-spam laws, including the Spam Act 2003 (Australia). This includes ensuring that all electronic communications sent to subscribers are consent-based and providing clear and simple options for unsubscribing from our mailing list.

7. Contact Information

For any questions or further clarification regarding the SBAA Subscriber Community Policy, please contact us via emai at info@smallbusinessassociation.com.au or by calling 1300 413 915.

By being part of the SBAA mailing list, you acknowledge that you have read, understood, and agree to abide by this policy.



Small Business Association of Australia (SBAA) Competition Policy

1. Purpose

The Small Business Association of Australia (SBAA) may promote competitions to engage members and enhance the value of membership. This policy outlines the guidelines and procedures for conducting and participating in competitions promoted by the SBAA.

2. Scope

This policy applies to all competitions organized, endorsed, or promoted by the SBAA, including those featured on social media, newsletters, and other correspondence.

3. Competition Promotion

3.1. Platforms for Promotion: Competitions may be promoted through various SBAA channels, including social media platforms, newsletters, email correspondence, and the SBAA website.

3.2. Content Requirements: All promotional materials for competitions must be accurate, clear, and compliant with relevant laws and regulations. Promotions should include detailed information about the competition, including eligibility criteria, entry instructions, and deadlines.

4. Participation Guidelines

4.1. Eligibility: Competitions are generally open to all SBAA members unless specified otherwise. Specific eligibility criteria for each competition will be outlined in the promotional materials.

4.2. Entry Process: Participants must follow the entry instructions provided in the competition promotion. Incomplete or incorrect entries may be disqualified.

4.3. Fair Play: All participants must engage in competitions fairly and honestly. Any form of cheating, manipulation, or misconduct will result in immediate disqualification.

5. Prizes and Winners

5.1. Prize Details: Information about prizes, including the number, type, and value, will be clearly stated in the competition promotion.

5.2. Winner Selection: Winners will be selected based on the criteria specified in the competition rules. The selection process will be transparent and impartial.

5.3. Notification: Winners will be notified through the contact information provided during entry. If a winner does not respond within the specified timeframe, an alternate winner may be selected.

6. Use of Personal Information

6.1. Privacy: Personal information collected during competition entry will be used solely for the purposes of administering the competition and notifying winners. Personal information will be handled in accordance with SBAA’s Privacy Policy.

6.2. Publicity: By entering the competition, participants consent to the use of their name, likeness, and entry content for promotional purposes without additional compensation, unless prohibited by law.

7. Disclaimers and Liability

7.1. No Endorsement: Promotion of a competition does not imply SBAA’s endorsement of any product, service, or entity associated with the competition.

7.2. Liability: The SBAA is not responsible for any loss, damage, or injury arising from participation in competitions or the acceptance and use of prizes. Participants assume all risks associated with entering competitions and using prizes.

8. Amendments and Changes

8.1. Policy Updates: The SBAA reserves the right to amend or update this Competition Policy at any time. Members will be notified of any significant changes.

9. Contact Information

For any questions or further clarification regarding this Competition Policy, please contact us via email at info@smallbusinessassociation.com.au or by calling 1300 413 915.

By participating in SBAA competitions, you acknowledge that you have read, understood, and agree to abide by this policy.