1. Purpose
The Small Business Association of Australia (SBAA) values its community of subscribers and strives to provide relevant and timely information through its mailing list. This policy outlines the guidelines for being part of the SBAA mailing list and the process for unsubscribing.
2. Inclusion on the Mailing List
2.1. Consent-Based Inclusion: Subscribers may find themselves on our mailing list because they have previously given consent. This can occur through various means, including but not limited to:
– 1. Becoming a member of the SBAA
– 2. Subscribing to news and event updates
– 3. Attending SBAA events
– 4. Registering for government programs or business community programs sponsored or provided by SBAA
3. Unsubscribing
3.1. Unsubscribe Process: Recipients who no longer wish to receive correspondence or believe they were added in error can easily unsubscribe by clicking the “Unsubscribe” button at the bottom of any SBAA email.
3.2. Technical Difficulties: If you encounter technical difficulties while attempting to unsubscribe, please contact us for assistance. We kindly request that you do not email or contact us about unsubscribing unless you are experiencing technical issues.
3.3. Multiple Subscriptions: Recipients should remember that they may have signed up to the SBAA mailing list using more than one email address. Please ensure that you unsubscribe from each email address individually. SBAA also has two mailing lists, one for events and one for newsletters. Recipients can choose which mailing list they would like to unsubscribe from.
3.4. Respectful Communication: SBAA team members will not respond to threatening or inappropriate unsubscribe messages. Recipients are expected to use standard practices and common sense when unsubscribing via the provided “Unsubscribe” button.
4. SMS Text Messages
4.1. Event and Appointment Reminders: SMS text messages will only be sent to recipients who have booked an appointment or registered for an event. These messages will include essential details such as the date, time, and location of the appointment or event.
5. Privacy and Data Protection
5.1. Confidentiality: The SBAA is committed to protecting the privacy and confidentiality of its subscribers. Personal information provided for subscription purposes will be used solely for communication related to SBAA activities and will not be shared with third parties without consent.
6. Compliance with Anti-Spam Laws
6.1. Adherence to Legislation: The SBAA is committed to complying with all relevant anti-spam laws, including the Spam Act 2003 (Australia). This includes ensuring that all electronic communications sent to subscribers are consent-based and providing clear and simple options for unsubscribing from our mailing list.
7. Contact Information
For any questions or further clarification regarding the SBAA Subscriber Community Policy, please contact us via emai at info@smallbusinessassociation.com.au or by calling 1300 413 915.
By being part of the SBAA mailing list, you acknowledge that you have read, understood, and agree to abide by this policy.
